Spring Update 2023: Reports in Dynamics, support for virtual tables, data mapping, UI overhaul, and much more

Resco is bringing several exciting new features in the Spring Update. Whether you’re a mobile user, integration partner, consultant, or field manager, there is something for everyone. Check out what’s new in solutions you use.

Support of virtual tables (also known as virtual entities)

Digital operations in companies usually require the use of various platforms, systems, and apps. And sometimes, it’s tough to integrate and connect all the data without extensive development.

To make the connection of various data sources easier, Resco now supports the usage of virtual tables (formerly virtual entities) for D365 and Dataverse. The functionality enables business users to view data from external sources within the context of the Resco solution.

Now you can display and sync data from sources like SharePoint, Azure SQL, or make custom connections to Excel and other external data storages. This can help field managers and mobile workers to make more informed decisions in less time.

System integrators and developers can build integrations between external data sources without having to write custom code. It speeds up the development process and reduces the complexity of integrations and the risk of errors.

You can find more information about Virtual Tables on Resco wiki.

Create reports directly in Dynamics or Dataverse (Preview)

Mobile reports are the bread and butter of field data collection, but their generation isn’t solely a task for frontline workers. The ability to access and quickly create reports is important for field managers and back-office employees to review data and steer the information flow.

That’s why our new feature, utilizing the Resco Power Automate connector, allows reports to be generated directly from Dynamics 365 and Dataverse. And makes it simple and fast.

With the latest update, you can create reports from a desktop without needing any 3rd party solution or mobile device with a Resco app.

For integration partners, this feature adds a lot more flexibility. You can now better tailor solutions that align with the client’s workflows and are easy to implement, delivering more value in less time and with less effort.

You can find more information about Reports in Dynamics and Dataverse on Resco wiki.

Revamped Woodford Form Designer

User experience is critical for a successful mobile workforce in today’s digital age. This applies to everyone, from mobile workers using an app to system integrators, admins, or consultants working with backend systems.

With our latest update, we have overhauled the Form Designer to enhance the app design process for these users.

You can now work with both left and right sides of a form at the same time, switch easily between vertical and horizontal view, and customize the app layout from this view.

The simplified toolbar and side pane listing all components make it easier to navigate between actions. Overall, the polished look and feel of the designer provides more intuitive navigation.

These enhancements are a step towards a true WYSIWYG editor and they reduce the time spent on app design, and enable you to immediately visualize how the app will work for the end user, resulting in a seamless experience for mobile workers.

You can find more information about the revamped Form Designer on Resco wiki.

New form layout in the mobile app

The Spring update brings more than just UI improvements for technical users. Mobile users will start to experience Resco’s app UI enhancements starting with this release.

The field labels can now be positioned on the top border, providing a cleaner and more modern appearance. Additionally, the expand/collapse toggle button has been moved to the tab’s right side, improving accessibility.

Furthermore, we made changes to the form’s paddings, which resulted in a cleaner design of the form. This cleaner design of the form makes it easier to read and reduces the information density, which helps users to better perceive the information presented to them.

Mobile users can also experience improvements in the view selector. On associated/unrelated lists, the entity’s font size has been decreased, while the selected view’s font size has increased. This change increases the active area where users can tap when switching to a different view, making it easier and faster to navigate through your data.

These new features are designed to provide a more intuitive and efficient experience, but also make it easier for developers and consultants to create user-friendly mobile solutions.

You can find more information about the revamped mobile app UI on Resco wiki.

Data mapping is officially live

Our latest release brings a cutting-edge solution for setting up data mapping with ease and precision. Data mapping gives field workers, managers, and consultants an easy way to update existing records directly from a questionnaire.

With this new update, it is easier than ever to set up data mapping without any coding skills required and create better mobile experiences.

This enhancement adds another brick into the Resco platform’s no code/ low code approach, ensuring that your field workers can reduce errors and save time while managers benefit from updated, accurate data in the office in real time.

You can find more information about data mapping on Resco wiki.

All-new Statistics dashboard in resco.Guides

Knowledge base managers need to have insight into how individual guides are used. After introducing usage statistics last year, we are bringing you a new Statistics Dashboard.

It allows knowledge base managers to access detailed information about users, the usage of each guide, and spot specific trends. Based on this data, they can set up their guides more efficiently. This, in turn, improves business KPIs such as first-time fix rates.

You can find more information about the Statistics Dashboard on Resco wiki.

Improved issue reporting

In resco.Guides, the only way to leave feedback was in the form at the end of a guide. Thanks to improved issue reporting, technicians can now leave feedback and report problems directly in the guide. All they need to do is use the “report issue” button available during each step of the guide.

Knowledge base managers can receive real-time feedback, immediately resolve problems, and update guides. That empowers users to do their job better.

Take your business to the next level with Resco

Apart from the highlights above, with Resco’s Spring Update 2023, you can take advantage of other new capabilities.

Discover all the new features available in Resco‘s Spring Update 2023 on Resco wiki.