Blog tag - release | Resco https://www.resco.net/blog/tag/release/ Resco - Mobile solutions for field workforce Wed, 12 Feb 2025 10:38:09 +0000 en hourly 1 https://wordpress.org/?v=6.7.2 https://www.resco.net/app/uploads/favicon-new-180x180-1-32x32.png Blog tag - release | Resco https://www.resco.net/blog/tag/release/ 32 32 Winter 2025 update: AI in Woodford, Data Model Explorer, multiple UI/UX enhancements, and more https://www.resco.net/blog/winter-2025-update/ https://www.resco.net/blog/winter-2025-update/#respond Thu, 06 Feb 2025 16:36:45 +0000 https://www.resco.net/?p=27763 The Winter 2025 release brings exciting enhancements to Resco products, including AI Assistant in Woodford and improvements for mobile workflows. Rolling out over February, these updates expand your development capabilities, refine user experiences, and empower frontline workers with better tools for mobile tasks. Here’s a detailed look at the key updates. We’ve organized them into […]

Príspevok Winter 2025 update: AI in Woodford, Data Model Explorer, multiple UI/UX enhancements, and more zobrazený najskôr Resco.

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The Winter 2025 release brings exciting enhancements to Resco products, including AI Assistant in Woodford and improvements for mobile workflows. Rolling out over February, these updates expand your development capabilities, refine user experiences, and empower frontline workers with better tools for mobile tasks.

Here’s a detailed look at the key updates. We’ve organized them into three categories to highlight how each feature benefits your mobile app development, user interface, and mobile workflows:

  • Mobile app development capabilities: Innovations to simplify app customization and streamline workflows, including AI in Woodford or Data Model Explorer enhancements.
  • UX/UI enhancements: Improvements to make applications more intuitive and visually polished, including redesigned setup in mobile app and ability to set a single card expansion in the mobile app.
  • Improvements for mobile tasks: Updates that optimize task execution for frontline workers with newly supported RFID scanning on Zebra devices and multiselecting of map records.

Let’s dive into the details.

Mobile app development capabilities

AI Assistant in Woodford: Step-by-step guidance at your fingertips

Setting up apps or troubleshooting can sometimes be a tedious task, especially for more complex customizations. That’s why the AI Assistant in Woodford is now available for you to help with tasks like app configuration, troubleshooting, and optimization.

AI Assistant in Woodford

With the new update, you will be able to interact with the AI Assistant within a dedicated chat in Woodford.

It leverages Resco resources, including documentation and best practices for assisting your workflows. For instance, if you’re setting up synchronization filters or managing security roles, you can ask the AI Assistant to provide step-by-step guidance to speed up the set up and eliminate errors.

Data Model Explorer: See relationships clearly

A clear understanding of relationships between entities can significantly speed up troubleshooting or set up of complex data models. That’s why the updated Data Model Explorer now includes interactive relationship mapping, giving you a clear, actionable view of your data structure.

This enhancement simplifies optimization of your data models. For instance, if you’re investigating why a workflow isn’t triggering, you can easily see how entities are connected.

Background sync: Prevent conflicts and ensure data integrity

The synchronization engine in Resco empowers you with advanced control over how data syncs between the server and mobile devices. With the Winter 2025 release, we’ve further enhanced this capability by introducing new settings for the background synchronization.

This sync allows users to continue using the app while synchronization occurs in the background. However, in situations where users and the sync process attempt to write to the database simultaneously, there’s a small risk of inconsistencies – especially when fast user actions meet slower server processes. The new settings in Woodford provide administrators with additional options to better control these conflicts.

The new setup options include:

  • Block save during sync: This allows you to prevent users from saving a form while background sync is running. This keeps synchronization on schedule but may momentarily delay data entry.
  • Block save during sync, don’t start sync while form is open: With this option you can disable background sync when a form is open. If sync is already running, the user won’t be able to save the form until the sync process is complete. This prioritizes smooth data entry at the expense of sync frequency.
  • No action (default): Maintains the existing behavior, where simultaneous changes from users and the sync process could lead to rare data conflicts.

These updates offer administrators the flexibility to tailor synchronization settings to their workflows, ensuring both reliable data integrity and a seamless user experience.

JavaScript support: Add dynamic logic to questionnaires on Power Platform

Questionnaires are now even more powerful with JavaScript support in model-driven apps and Power Pages. You can add custom logic to make your forms dynamic and responsive.

It’s especially helpful for complex scenarios like validating numeric inputs, calculating live metrics, or guiding users through step-by-step processes.

For instance, imagine a maintenance questionnaire requiring serial numbers. JavaScript can validate the input format (e.g., ABC-12345) in real time and alert the user if it doesn’t match, reducing the need for manual corrections later.

Advanced sync filtering: Better control over mobile data

Managing complex synchronization scenarios is easier with the new link-type=’in’ and link-type=’exists’ operators. These additions allow you to define advanced sync rules, ensuring mobile users have only the most relevant data while improving app performance, especially when working with large datasets.

For example, these operators are helpful when filtering specific records based on multiple conditions, such as syncing all user’s jobs with their related records (work orders, accounts, etc.). You can learn more about the “in” and “exist” links in this comprehensive guide.

Salesforce Chatter sync filter: Keep only relevant updates

Admins can now define Salesforce Chatter sync filters for each parent entity. This feature reduces unnecessary data synchronization, improving efficiency and ensuring your mobile users see only relevant updates.

For example, you can synchronize feeds for high-priority projects while excluding less critical ones, reducing data clutter.

Enhanced demo experience in the mobile app

The demo project in the mobile app has been modernized and improved. Users now have more options to explore, with updated demo data showcasing the latest features released over several updates.

UX/UI enhancements

Redesigned setup/settings: A more intuitive and modern experience

The mobile app setup and settings have been redesigned for a cleaner, more user-friendly experience. The new design simplifies navigation, making it easier to configure app preferences, adjust sync settings, and manage device-specific options.

  • Streamlined navigation: Key settings are now grouped logically, reducing the time needed to find and adjust configurations.
  • Improved readability: A modernized UI with better spacing and contrast enhances usability, even in low-light conditions.
  • Faster access to critical options: Frequently used settings are now more accessible, reducing the number of taps needed to make changes.

This update ensures that both new and experienced users can efficiently manage their app settings with minimal effort.

Single card forms

Simplify your forms with the new single card design. Users can expand one card at a time, keeping the focus on relevant information while avoiding clutter.

This is especially useful for sales teams reviewing customer profiles, as they can focus on specific sections like recent interactions or purchase history without distraction.

Custom home theming: Align apps with your brand

Custom homes now seamlessly integrate with modern theming, using color tokens to align with your branding. The updated documentation provides step-by-step guidance for designing visually appealing apps with custom home screen colors and row designs.

Improvements for mobile tasks

Lasso select for maps: Pick records faster

Managing multiple records during field operations just got simpler. The new lasso tool lets you select several records directly on the map, enabling bulk actions with just a few taps.

For example, mobile workers can select all service locations in a specific area and update their status at once, saving significant time.

RFID scanning for iOS: Faster and more accurate data capture

Frontline workers using iOS devices can now benefit from RFID scanning thanks to newly supported integration with Zebra RFD4031 scanner. When the user scans RFIDs, the app can handle this event using JSBridge. This feature reduces manual data entry and speeds up workflows, ensuring accurate and efficient data capture.

For example, warehouse staff can scan inventory items in seconds, significantly improving productivity during stocktaking.

Developers can use two new JSBridge functions to connect to the scanner and process scanned RFID tags:

  • MobileCRM.Services.ZebraScanner.connect – Establishes a connection with the scanner.
  • MobileCRM.Services.ZebraScanner.onScan – Handles RFID scan events.

See the new features in action

Join our Winter update 2025 webinar to explore these updates in detail. Our team will guide you through live demos and answer your questions.

Register now

For a full list of updates, visit the Resco Wiki. Dive in and see how these features can help your mobile solutions.

Príspevok Winter 2025 update: AI in Woodford, Data Model Explorer, multiple UI/UX enhancements, and more zobrazený najskôr Resco.

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Fall 2024 update: New features to enhance mobile app development, user experience, and workflows https://www.resco.net/blog/fall-update-2024/ https://www.resco.net/blog/fall-update-2024/#respond Tue, 17 Sep 2024 08:56:05 +0000 https://www.resco.net/?p=17094 As we approach the full release at the end of September, we’re happy to share the latest improvements and features coming to Resco products. While this release focuses on enhancing stability and resolving issues, we’ve also included several valuable enhancements that will help you build, refine, and streamline your mobile applications. Here’s a detailed look […]

Príspevok Fall 2024 update: New features to enhance mobile app development, user experience, and workflows zobrazený najskôr Resco.

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As we approach the full release at the end of September, we’re happy to share the latest improvements and features coming to Resco products. While this release focuses on enhancing stability and resolving issues, we’ve also included several valuable enhancements that will help you build, refine, and streamline your mobile applications.

Here’s a detailed look at the key updates. We’ve organized them into three categories to highlight how each feature benefits your mobile app development, user interface, and mobile workflows.

  1. New mobile app development capabilities

    This release introduces several features designed to expand your development toolkit, making it easier to build custom mobile solutions and ensure consistency across your projects.
  2. UX/UI enhancements

    We’ve introduced several improvements to streamline the user experience both for app makers and end users, ensuring that your apps look and perform better.
  3. Improvements for mobile tasks

    We’ve added new features to make mobile tasks easier for frontline workers. These updates streamline processes, improve efficiency, and ensure a smoother experience when completing tasks in the field.

New mobile app development capabilities

Delete signatures after report generation

You can now automatically delete signatures from the database after generating a report. This is especially helpful if you’re using the enhanced signature flow to sign reports at runtime.

Once the report is saved, the signature is removed from the database but stays in the generated report. When you create a new version of the report, a new signature will be required.

Field to delete signatures after report is saved in Resco

This feature helps you meet legal and security requirements and saves storage space. For a step-by-step guide on how to enable this, check out the Resco Wiki tutorial.

Global constants for Woodford projects

As a Woodford admin, you can now define project-specific global constants that can be used across business logic in the app. This makes managing values within your app simpler, and ensures you have a single source of truth, reducing potential errors. You can define constants in Boolean, Date Time, Decimal, Integer, and String formats, streamlining complex project configurations.

Field usage whitelist

The field usage feature, introduced in the previous release, helps you identify actively used fields in your app, allowing you to disable unused ones to speed up synchronization.

In this release, we’ve enhanced this feature by adding the ability to create a whitelist of fields that you don’t want to disable, even if they’re not currently in use. This ensures that important fields remain active, improving synchronization efficiency without compromising access to critical data.

Woodford setup of fields whitelist

Bulk update behavior change

The bulk update feature has been improved to ensure modifications to child entities are now accurately propagated across all views, and any associated handlers receive notifications.

This update changes how child entities are handled—previously, changes made outside the child list (e.g., via custom JavaScript or business rules) were ignored, but now they’re automatically refreshed, even if modified externally.

MSAL authentication control

You now have greater control over MSAL (Microsoft Authentication Library) authentication settings. Whether you’re an MDM admin, Woodford admin, or end user, you can customize these settings to fit your organization’s security needs, ensuring a secure and compliant authentication process. See MSAL authentication for details.

Simplified Resco Forms+ setup

New users of Forms+ can now take advantage of a default fallback Woodford project, simplifying the setup process. This means you no longer need to manually create a new project to get started, reducing friction during onboarding.

Fall Update 2024: Live demo and Q&A

Join our Fall 2024 webinar on October 7 to explore the latest advancements in Resco solutions. Our product team will guide you through the new functionality, and you’ll have the chance to ask questions. Don’t miss out!

UI enhancements

Enhanced dropdown lists

Improved dropdown lists, initially available only for iOS, are now extended to Android and Windows UWP. This enhancement offers a smoother, more consistent experience across platforms, making navigation easier and more standardized for frontline workers.

Improved Theme editor

The preview in the theme editor now reflects all color properties displayed in the right panel. Tooltips with the names of the color properties appear when hovering over elements, ensuring changes are applied exactly where you intended. This enhancement provides more precise control over the colors used in your application, making it easier to create user-friendly, polished interfaces.

New home page of Resco Suite app

We’ve created the home page for the Resco Suite to provide better navigation and more intuitive access to key tools. The new design allows you to quickly navigate between designer tools, manager tools, and learning materials, helping you get the most out of Resco.

New homapge of Resco Suite product on Power Platform

Collapsible side panes in Questionnaire Designer

The Questionnaire Designer now features collapsible side panes, giving you more screen space to focus on building your questionnaires. This makes it easier to design complex forms without unnecessary distractions, speeding up the design process.

Collabsible side panels in Resco Questionnaire Desginer

Improvements for mobile tasks

Read Aztec codes with mobile app

The frontline workers can now scan and process Aztec barcodes with Resco’s mobile app. This is particularly useful for industries requiring fast and reliable barcode scanning, such as transportation, logistics, and inventory management. On iOS, the native iOS API is used, while Android and Windows platforms utilize the ZXing.Net library.

Aztec code now supported in Resco apps

Firebase Cloud Messaging for Android

With the discontinuation of Google Cloud Messaging, Resco solutions now supports Firebase Cloud Messaging for push notifications on Android devices. This transition ensures uninterrupted communication and timely updates for your field teams, keeping workflows smooth and efficient.


For a comprehensive overview of all the new features, head to Resco’s Fall Update 2024 on the wiki. Dive in and explore the full spectrum of new possibilities.

Fall Update 2024: Live demo and Q&A

Join our Fall 2024 webinar on October 7 to explore the latest advancements in Resco solutions. Our product team will guide you through the new functionality, and you’ll have the chance to ask questions. Don’t miss out!

Príspevok Fall 2024 update: New features to enhance mobile app development, user experience, and workflows zobrazený najskôr Resco.

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Launch of Power Components, 6x faster sync, geo-fencing, and more: Discover Resco’s Spring Update 2024 https://www.resco.net/blog/spring-update-2024/ Thu, 23 May 2024 14:51:12 +0000 https://www.resco.net/spring-update-2024/ The Resco Spring Update is just around the corner, and it’s packed with exciting new features to help you create and use mobile business apps more efficiently. Whether you’re an integration partner, consultant, system admin, or a mobile worker, there’s something for you in the update. The release is planned to be generally available in […]

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The Resco Spring Update is just around the corner, and it’s packed with exciting new features to help you create and use mobile business apps more efficiently.

Whether you’re an integration partner, consultant, system admin, or a mobile worker, there’s something for you in the update.

The release is planned to be generally available in June.

Let’s look at an overview of what’s included in the latest release, divided into three main areas:

New mobile app development capabilities

Launch of Power Components

With the latest release, we are introducing a new product to our portfolio – Resco Power Components for the Power Platform.

Resco Power Components are designed to allow you make building business apps on the Power Platform faster and easier. They add a wide range of functionality to your apps immediately without needing to wait for and budget for custom code from developers.

Power Components are code components (PCF controls) that give app makers the ability to extend and customize applications built on Power Platform. They are downloaded once as a solution, installed in an app maker’s environment, and can be deployed across various projects.

Based on popular demand, we have selected the first batch of essential tools – an image gallery, Kanban board, multi-select dropdown list, advanced calendar picker and others. The first batch was released at Resco Next, our community conference, and will be generally available in June.

You can read the full announcement here.

New sync download method (preview/experimental feature)

Syncing large datasets impacts productivity if it takes too long. Therefore, we are working on a significantly faster way of accessing Dataverse data using the TDS endpoint. The new sync engine improves your sync speeds by up to 6 times while increasing reliability.

inline_242_https://www.resco.net/app/uploads/sync_improvements1.png

If you want to opt in and test the lightning-fast sync download, follow these steps:

Alternatively, app users can enable this feature in the app’s setup. You can also disable TDS download for specific tables in Woodford if they show any issues.

Please note that this is an experimental feature, and it is recommended that you test it thoroughly before deployment in a production environment.

Field usage checker (preview feature)

Identifying where specific fields are used can be challenging in complex projects and can omit effective optimization of sync performance. The new field usage checker will help you identify where are the individual fields used much quicker.

inline_620_https://www.resco.net/app/uploads/field_check_usage_2.png

The new functionality analyzes projects and shows you all elements where a field is being used, allowing admins to disable unused fields easily.

This simplifies project management by helping you optimize data fields without disrupting functionality, improving sync performance, and making data management more efficient.

Define score ranges for group results

Evaluating questionnaire responses can be much faster with clear categorization. You can now customize score ranges for each question group and assign distinct labels for different ranges.

This feature allows you to create more effective categorization and evaluation of responses, helping you draw better insights from the data.

UI enhancements

New cell resizing feature in View Designer

You are now able to take advantage of an important change to how cells resize within a row. Previously, you could sometimes experience overlaps of cells in rows, making the content unreadable due to misconfigured anchoring.

Now, newly added cells are set to be responsive by default, allowing you to avoid overlaps and makes scaling smoother.

This means as the row width increases, the cells will proportionally grow, maintaining gaps between cells and from the row edges. If an image needs to be fixed in size, you can turn off the responsiveness and set the anchoring to the left or right.

inline_287_https://www.resco.net/app/uploads/2024/04/ui_view_designer_responsiveness.png
What the row setting looks like in View Editor: all cells have responsiveness set.

With these new options you’ll enjoy a smoother, more intuitive design process, ensuring that your layouts look great on all devices without overlaps or unreadable content.

inline_491_https://www.resco.net/app/uploads/2024/04/ui_view_designer_scaling_on_phone_and_tablet.png
Result: A demonstration of how the proposed design scales on a phone and tablet.

You can learn more about these changes in our recent blog.

Form UI/UX improvements

These enhancements in forms improve experience for mobile workers by providing a more predictable and user-friendly interface, reducing confusion, and increasing efficiency.

Strict layout of cards: A new setting forces cards into their respective columns, avoiding unpredictable shifts, which enhances user experience by maintaining a consistent layout.

Required field markings: Required fields are now clearly marked with an asterisk in forms, reducing confusion and helping users quickly identify necessary inputs.

inline_829_https://www.resco.net/app/uploads/required_field_marking.png

Confirmation toast: A toast notification confirms when a long questionnaire is saved, providing users with reassurance and reducing the risk of data loss.

inline_915_https://www.resco.net/app/uploads/Confirmation_toast-e1716465268451.png

Redesigned dropdowns: Improved dropdown navigation in iOS makes adding custom values and searching easier, making the interface more intuitive and user-friendly.

Questionnaire Designer improvements

The updated Questionnaire Designer features new icons and buttons for adding, deleting, and repositioning components. That makes the design process more intuitive and user-friendly for you.

inline_656_https://www.resco.net/app/uploads/Questionnaire-designer-spring-ui.png

Marking mandatory questions in questionnaires

Similarly to forms, mandatory questions in questionnaires are now clearly marked with an asterisk. Thanks to that, mobile users can identify required fields and ensure that critical information is not overlooked.

Mobile workflow improvements

Faster data entry with Optical Character Recognition (OCR) in forms

You can allow users now to populate text fields on forms using OCR, saving time and effort by capturing a photo or opening an image to fill out forms automatically. This will accelerate data entry for mobile workers, reducing manual input errors, and increasing productivity.

Geo-fencing functionality

Field service dispatchers often struggle without knowing exactly when technicians arrive or leave a location. With the new geo-fencing feature, you can get immediate updates when your front-line workers enter or leave predefined locations like offices or service sites.

inline_684_https://www.resco.net/app/uploads/geofencing.png

This feature works reliably across a wide range of devices (iOS and Android) without draining the battery or compromising user privacy. Only the presence at pre-set locations is monitored, not the overall location.

inline_473_https://www.resco.net/app/uploads/geofence_notification2.png

You’ll enhance the efficiency of your field operations with real-time location updates, ensuring better coordination and faster response times.

Improved questionnaire integrity check

Working with incomplete templates or questionnaires can lead to inaccurate data collection from the field. The improved integrity check now detects incompleteness, preventing users from working with incomplete forms.

Ensuring the integrity of data collection enhances the reliability of your insights and decisions.

Resco Power solutions enhancements

These improvements enhance the usability and flexibility of Resco Forms+ solution on Power Platform, making the questionnaires easier to use in various scenarios.

Questionnaire Player – better support for images

Working with images and videos in Resco questionnaires within Microsoft Power Apps and Power Pages is now significantly smoother. You can easily incorporate components like tagged images and image galleries, enhancing the visual and interactive quality of your questionnaires.

This improvement makes it easier to collect and analyze visual data, enriching your data collection process.

Questionnaire Player – offline mode

In model-driven Power Apps, you can now use questionnaires offline. This means your team can continue working with questionnaires even without internet access, ensuring that data collection is uninterrupted.

QR codes in Power Apps

You can now scan QR codes to answer questions within Resco questionnaires in the Microsoft Power Apps app. This feature simplifies data entry and speeds up the process, making it more efficient for users in the field.

RFID scanning with Zebra devices

Resco mobile apps now support connecting to Zebra Technologies’ RFD4031 RFID scanner using Bluetooth. The functionality is available for iOS devices.

When a user scans RFID tags, the app can handle this event using JSBridge, providing a list of all nearby RFID tags for further processing.

Use case examples:

Stay informed with the Release Bulletin newsletter

Stay tuned for the official release at the end of May, and explore these powerful new features that will enable you to build mobile solutions faster and enhance the users’ experience.

For a comprehensive overview of all the new features, head to Resco’s Spring Update 2024 on the wiki. Dive in and explore the full spectrum of new possibilities.

Would you like to receive news about the Resco previews and releases directly into your inbox? Subscribe into the Release Bulletin newsletter and get notified about the new features first.

Príspevok Launch of Power Components, 6x faster sync, geo-fencing, and more: Discover Resco’s Spring Update 2024 zobrazený najskôr Resco.

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Release preview: Test the final release candidate for Resco 17.1 Update https://www.resco.net/blog/spring-release-2024-preview/ Thu, 09 May 2024 11:00:00 +0000 https://www.resco.net/spring-release-2024-preview/ The final preview of the upcoming Resco release has been published. See and test the new features coming to your solutions. As we approach the full release of Resco’s next update at the end of May 2024, we encourage you to test these new features and provide early feedback to ensure a seamless integration into your production […]

Príspevok Release preview: Test the final release candidate for Resco 17.1 Update zobrazený najskôr Resco.

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The final preview of the upcoming Resco release has been published. See and test the new features coming to your solutions.

As we approach the full release of Resco’s next update at the end of May 2024, we encourage you to test these new features and provide early feedback to ensure a seamless integration into your production environment.

Let’s dive into what’s new.

Mobile App Development Toolkit

Enhanced View Designer in Woodford

In the Mobile App Development Toolkit, the new View Designer boasts a modernized interface, making it easier to configure and manage your views.

Plus, you can now see all rows at once, simplifying workflow. Create flexible layouts with fields that automatically resize based on available space, improving readability on any device. You can learn more about this functionality in the explanation blog.

What the row setting looks like in View Editor: all cells have responsiveness set.

Also, map pins customization has been streamlined for better visual representation of your data points.

Location tracking with geofencing

Stay informed when the field workers enter or leave designated areas (offices, service locations, etc.).

 _846_https://www.resco.net/app/uploads/geofence_notification2.png

Works reliably across devices with minimal battery drain and strong privacy controls.

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Identify used fields in Woodford (Preview)

This new tool helps you optimize your synchronization by identifying which fields are used on mobile devices.

 _660_https://www.resco.net/app/uploads/field_usage_checker.png

RFID scanning for iOS mobile apps (Zebra Technologies)

You can now connect to Zebra RFD4031 RFID scanners via Bluetooth for streamlined data collection.

Faster Woodford for Dataverse and Salesforce

Experience quicker download times for metadata-heavy actions, like opening an app project or filter editor, in Woodford and Report designer.

Mobile and Power Solutions

Faster data entry with OCR in forms

You can now use OCR to populate text fields on forms.

Capture a photo or open an image and populate form fields automatically, saving time and effort.

Streamlined image handling in Power Apps questionnaires

Work with images more efficiently using tagged images and image galleries.

Scan QR codes in Power Apps questionnaires

Leverage QR codes to answer questions within Power Apps questionnaires, boosting user experience.

Inspections and questionnaires

Mark mandatory questions

Easily identify required questions with an asterisk symbol.

Support for zero instances in repeatable groups

Create questionnaires with optional repeatable sections.

Define score ranges for groups

Set score ranges and labels for group results, providing clearer insights.

Improved questionnaire integrity check

Detect incompleteness and don’t allow user to work with incomplete templates or questionnaires.

New announcements

Power components (New product)

Introducing a new product – Resco Power Components for the Power Platform.

Available in June, these code components empower app makers to customize and extend their Power Platform applications. You can read the full announcement here.

 _790_https://www.resco.net/app/uploads/2024/04/PCF-hero-BLOG.jpg

The initial preview will include a Kanban board, image gallery component, and configurable calendar picker.

Guides for Salesforce

With the latest preview, Guides are now available also for Salesforce users, enabling you to manage and organize knowledge across organization.

For more detailed information and full list of the upcoming features, please refer to the developer release notes.

This blog is part of the Release Bulletin newsletter. Subscribe to get notified about the new features and release previews available.

Príspevok Release preview: Test the final release candidate for Resco 17.1 Update zobrazený najskôr Resco.

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Test-drive new cell resizing feature before launch https://www.resco.net/blog/new-cell-resizing-feature/ Mon, 06 May 2024 12:49:18 +0000 https://www.resco.net/new-cell-resizing-feature/ In the upcoming release, we’re making a significant change to how cells resize within a row. This change should not affect the old way of responsiveness, and all settings should be handled seamlessly. However, we would like to verify with you whether all your important projects will correctly represent the design in the mobile application. […]

Príspevok Test-drive new cell resizing feature before launch zobrazený najskôr Resco.

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In the upcoming release, we’re making a significant change to how cells resize within a row.

This change should not affect the old way of responsiveness, and all settings should be handled seamlessly. However, we would like to verify with you whether all your important projects will correctly represent the design in the mobile application.

It would be great if you could try out all the important customizations in the latest preview version of the mobile application.

Why the change?

Users sometimes experienced overlaps of cells in rows, making the content unreadable due to misconfigured anchoring. The anchoring tool was quite complicated, with some options having zero effect on the final layout, contributing to the confusion.

How we’re fixing it

Newly added cells are now set to responsive by default. This means that as the row width increases, the cells will proportionally increase as well, maintaining gaps between individual cells, but also distances from the row edges.

inline_486_https://www.resco.net/app/uploads/2024/04/ui_responsivness.png

In the case of inserting images, such as avatars in contacts, you do not want them to be responsive, as they have a static size. In such a case, it is necessary to turn off the responsiveness and set the anchoring either on the right or left side. The new algorithm for cell responsiveness within the row will take care of everything else.

inline_160_https://www.resco.net/app/uploads/2024/04/ui_anchoring.png

What you’ll see

In the design editor, when selecting a row, you will see not only cell boundaries but also an arrow either to the right or left according to the activated anchoring in the properties pane.

inline_416_https://www.resco.net/app/uploads/2024/04/ui_design_editor_arrow_preview.png

How does responsiveness work?

If responsiveness is set to “On,” a cell will stretch as the screen expands to avoid leaving empty space. If it is the only element in a row, it maintains consistent margins from its parent row, behaving as though its right and left sides are anchored to the edges.

If two responsive cells are adjacent, they keep a distance from both sides.

However, if an overlap occurs that wasn’t originally designed, it gets corrected according to the template pattern, preserving the proportion of widths and their mutual indentation.

inline_430_https://www.resco.net/app/uploads/2024/04/ui_view_designer_responsiveness.png
What the row setting looks like in View Editor: all cells have responsiveness set.
inline_795_https://www.resco.net/app/uploads/2024/04/ui_view_designer_scaling_on_phone_and_tablet.png
Result: A demonstration of how the proposed design scales on a phone and tablet.

Responsive is set to “Off”

When responsiveness is disabled, the cell will have a fixed width and will be anchored on the selected side. Consequently, when the width changes, the cell will maintain its fixed width and distance from the marked side of the row.

Tips for designing

Make sure your row width fits the smallest screen you’re designing for. This helps avoid overlaps and makes scaling smoother.

This means that if you want to use a view as part of a tree view, you must take into account the width of the row in this component. Otherwise, overlaps may occur.

Scaling works best from the proposed width upwards.

Font size matters

In the latest version, font sizes now look the same on the canvas as they do on devices. So you’ll see exactly how your text will look. We recommend setting cell height a bit bigger than the font size to avoid cutting off text.

Starting from version 17.1, the font size has been standardized to match the actual size on devices. As a result, the canvas preview will reflect the true appearance. This allows you to see, for instance, if text is getting cut off due to insufficient cell height. We recommend setting the cell height to about 15 to 20% greater than the font size. For example, for a font size of 15 dp, the minimum cell height should be 17 dp.

Give it a try

Before the official release in the end of May, we’d love for you to test out these changes in the preview version. Try your important customizations and let us know what you think!

Let us know if you have any questions or feedback.

Príspevok Test-drive new cell resizing feature before launch zobrazený najskôr Resco.

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Explore the latest innovations from the Winter 2024 update, including AI-driven enhancements and UI improvements https://www.resco.net/blog/winter-update-2024/ Thu, 08 Feb 2024 16:54:41 +0000 https://www.resco.net/winter-update-2024/ The Resco Winter Update is here, and it’s packed with a ton of new features. We’ve rolled out another bunch of improvements to help you create and use mobile business apps with ease. Whether you’re an integration partner, consultant, system admin, manager, or mobile worker, the Winter Update has something in store for you. Discover […]

Príspevok Explore the latest innovations from the Winter 2024 update, including AI-driven enhancements and UI improvements zobrazený najskôr Resco.

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The Resco Winter Update is here, and it’s packed with a ton of new features. We’ve rolled out another bunch of improvements to help you create and use mobile business apps with ease.

Whether you’re an integration partner, consultant, system admin, manager, or mobile worker, the Winter Update has something in store for you.

Discover highlights from this release, categorized into three main areas:

  • 1. New platform capabilities

Explore the latest additions that make it easy to build exactly what you need and proactively enhance your apps, including new Data model explorer, embedded code editor, and other improvements.

  • 2. UI enhancements and AI-driven innovations

Discover a polished and refined user interface and AI-powered features that will enhance the experience for app creators and app users alike, including new segmented buttons, AI assistant, or export wizard.

  • 3. Mobile workflow improvements

Embrace new features that focus on simplifying frontline processes, including optical character recognition (OCR), local photo saving, and questionnaire repeat command.

1. New platform capabilities to enhance your business app building

Explore improvements aimed at enhancing what your mobility solution can do, simplifying your app-building, and making your apps even better.

Data model explorer

Managing sync settings in complex projects can be daunting. The newly launched Data model explorer is designed to simplify this process for you and all the admins.

Instead of clicking through each entity, now you can see and sort all settings in one place. The explorer is particularly useful in scenarios where quick identification and adjustments of sync settings are crucial for you, ensuring a more efficient and error-free management experience.

Imagine overseeing a project with numerous entities. Instead of navigating through each entity, the Data model explorer allows you to view and sort all settings in one comprehensive view.

Embedded code editor

The new embedded code editor brings an advanced, Visual Studio Code-like experience to the admins’ fingertips. This feature helps you in scenarios when you require to implement a complex business logic.

You can use the new code editor integrated within Woodford for more efficient scripting thanks to functionality including line numbering, syntax highlighting, or HTML / XML syntax validation.

The editor serves as a middle level of customization between no-code customization of rules in Woodford and more complex JavaScript coding. The code editor enables simple re-use of business logic elsewhere in your mobile project by simply copying and pasting relevant portions of the code.

For example, when customizing rules for a unique sales process, the syntax highlighting and command palette provide a clear and efficient coding environment, reducing the time spent on coding and minimizing errors.

“Not Older Than” operator

Filtering data just got more straightforward with the “Not Older Than X Days” operator. This new addition to your toolkit allows you to write much more efficient sync filters for the field service use cases.

Mobile workers in these scenarios often need to see recent tasks, work orders, or bookings in their apps. The newly introduced “Not Older Than X Days” operator let you set up this filter to effectively display only the most recent and relevant data, based on the date of record creation or change.

Plugin search and sort

Managing your Dataverse plugins is now easier with the ability to search and sort. This enhancement is particularly useful if you handle numerous plugins, allowing you to quickly find and organize the plugins as needed.

Sync optimizations for faster operations

Keeping your data synchronized is now more efficient. The ability to customize download page sizes and Salesforce-specific optimizations mean you spend less time waiting for syncs to complete.

New language options

Expanding our language support, Woodford now includes Dari, Hausa, Kinyarwanda, and Central Kurdish to support nonprofit organizations and their mobile workers operating in the areas.

2. UI enhancements and AI innovations for app creators and app users alike

Discover a polished and refined user interface and AI innovations that will enhance your experience, making tasks easier and your work more efficient.

Form UI improvements: Cards, segmented buttons, and chips

Interacting with the Resco’s mobile app is now more intuitive and efficient thanks to multiple UI and UX enhancements.

The new cards on flexible forms offer a clearer overview of related fields, making it easier for mobile workers to process information at a glance.

Text input fields can now be formatted as segmented buttons which allow you to improve navigation for users when using dropdowns and multi-selections.

Additionally, controls that allow you to select multiple options can now display selected items as chips. This feature provides a more intuitive and visually appealing way to display selected options.

The introduction of these UI improvements allows you to streamline data entry, reducing the likelihood of errors, and enhancing overall user interaction with the app.

AI Woodford assistant

Navigating through extensive documentation is faster and more intuitive with the AI Woodford assistant. Trained on our whole Wiki and Academy resources, this tool helps you when you’re looking for specific information or troubleshooting.

By providing quick, AI-powered answers to your questions or prompts, it significantly reduces the time and effort needed to find solutions.

For now, it is provided on request base, so don’t hesitate to contact our Support to enable it.

AI-powered enhancements in Resco Guides

AI-powered enhancements in Resco Guides offer several valuable features:

  • Guides creation and localization: You can effortlessly convert existing documentation into digital guides, saving time and resources. This means you can digitize manuals, SOPs, or guides much quicker, streamlining your app development process.
  • Automatic translations: Instantly localize your guides with the automatic translation feature. This is ideal for businesses and workers in multilingual environments, ensuring everyone has access to crucial information in their preferred language.
  • Automatic tagging: Keep your tagging consistent across users with AI-driven automatic tagging. This feature ensures a standardized approach to organization and retrieval, making your app more user-friendly.
  • AI Guides assistant: Guides, Finding out what Guides users what  need is now easier with the AI Guides assistant. The guides assistnat can quickly search for a relevant guide using a prompt. It can locate relevant information easier and faster, whether they’re performing a new task or seeking guidance on machinery troubleshooting.

Faster style editing in Questionnaire designer

Editing question styles is now just a click away in Questionnaire designer. You can now access the Style editor directly from a question, which eliminates the need of remembering and searching for styles.

The new contextual button is particularly beneficial when you are making quick, on-the-fly adjustments to questionnaires, allowing for a more efficient and user-friendly experience.

Import & export wizard for questionnaires and reports

With the latest update, you get better control over transferring reports together with related questionnaires in Inspections and Forms+. The new Import & Export wizard allows you to precisely select versions and associated reports, ensuring you have exactly what you need.

For example, you can take advantage of this new feature when updating questionnaires across different teams or projects, ensuring consistency and efficiency.

Questionnaire designer options dialog

Essential questionnaire settings are now consolidated in one place, allowing you to quickly modify the main setup of any questionnaire.

You can control settings features like scoring or data mapping, rules version, JSON compression, and more.

3. Mobile workflow improvements simplifying the frontline tasks

Start to use the new features with a focus on simplifying frontline processes, automating repetitive actions, and providing user-friendly tools to enhance productivity in the field.

Optical Character Recognition (OCR) in Inspections+

Retyping text from physical labels is now much faster and more efficient for mobile workers. The OCR feature in Inspections+ allows them to capture text from labels, plates, or panels in seconds and automatically fill in questionnaires.

Imagine inspecting equipment and needing to record serial numbers. With OCR, the workers can simply take a photo, and the text is digitized instantly, speeding up the process and ensuring accuracy.

Workers can freely choose which text string to use and fill in. Furthermore, they can edit the input and use the OCR capabilities even when offline.

Photo saving in local storage: Enhanced accessibility

Users can now save photos taken through the Resco mobile app directly into their device’s gallery.

That comes in handy for mobile workers who need to store images for future usage or to send via email or messaging apps like WhatsApp. By having immediate access to these photos in the local storage, sharing and referencing becomes more straightforward and efficient.

Questionnaire repeat command

Filling out multiple, identical questionnaires has gotten quicker with the latest update.

With the ability to automatically open a new identical questionnaire after completion, tasks such as registering multiple individuals in situations like humanitarian aid become much more efficient.

Reuse answers in repeatable groups

This feature allows selective reuse of answers in repeatable groups, streamlining the data entry process.

For example, when conducting surveys where several responses are identical, you can choose to pre-fill answers to selected questions. This then saves time and reduces the risk of errors when filling out a questionnaire.

Conclusion

Whether you’re managing complex projects, entering data on the go, or seeking AI help, these new features are here to make your work easier, more efficient, and more enjoyable.

We invite you to join the upcoming webinar to explore these enhancements in detail and discover how they can enhance your mobile business apps.

For a comprehensive overview of all the exciting new features, head to Resco’s Winter Update 2024 on the wiki. Dive in and explore the full spectrum of new possibilities.

Príspevok Explore the latest innovations from the Winter 2024 update, including AI-driven enhancements and UI improvements zobrazený najskôr Resco.

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Resco’s Fall Update 2023: 100+ improvements for your mobile business app development [Summary] https://www.resco.net/blog/fall-update-2023-summary/ Fri, 06 Oct 2023 09:15:21 +0000 https://www.resco.net/fall-update-2023-summary/ The Resco Fall Update 2023 is here, bringing over 100 improvements to help you create mobile business apps even more efficiently and deliver new capabilities to both the office and the field. You’ll encounter these enhancements across all our products, encompassing Resco Inspections, Resco Cloud, Resco Guides, and all supported systems like Microsoft Dynamics 365, […]

Príspevok Resco’s Fall Update 2023: 100+ improvements for your mobile business app development [Summary] zobrazený najskôr Resco.

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The Resco Fall Update 2023 is here, bringing over 100 improvements to help you create mobile business apps even more efficiently and deliver new capabilities to both the office and the field.

You’ll encounter these enhancements across all our products, encompassing Resco Inspections, Resco Cloud, Resco Guides, and all supported systems like Microsoft Dynamics 365, Power Platform, and Salesforce.

Whether you’re an integration partner, consultant, system admin, or mobile worker, this update has something for you.

Discover the highlights of this release, categorized into three main areas.

1. New capabilities enhancing your business apps

Explore these exciting additions that enhance what your mobility solution can do, simplify your app-building, and make your apps even better.

Virtual tables

Simplify the connection of various data sources through virtual tables, natively integrating SQL Server and SharePoint. Custom virtual tables can be created using OData v4 custom data providers from a large scale of applications.

File columns

Simplify data management with the support for file columns in Dataverse, ideal for handling larger files.

inline

Form commands

Execute commands directly from rules, reducing manual intervention and enhancing user interactions.

Distance calculations

Ensure workers are in the right place at the right time with distance calculations for automated check-ins and improved scheduling.

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Calculated fields in Resco Cloud

Effortlessly calculate values with defined formulas using calculated fields in the Admin Console.

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SyncStats analyzer

Fine-tune synchronization performance with 30+ indicators for problem identification and resolution.

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2. UI enhancements for app creators and app users alike

Discover a polished and refined user interface that will enhance your experience, making tasks easier, and your work more efficient than before.

Accelerated theming

Save time and maintain consistent designs with automatic color palette generation and dark theme support.

Revamped form style editor

Customize your app with a redesigned form style editor that streamlines styling for individual components.

Redesigned toolbar

Simplify form building with a modernized and icon-based Questionnaire Designer toolbar.

Flexible header and supporting text in questionnaires

Create detailed section descriptions within questionnaires for improved content clarity.

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Supporting text and Placeholder in forms

Enhance forms with supporting and placeholder texts, saving time and reducing errors.

3. Workflow improvements simplifying the frontline tasks

Start to use the new features with a focus on simplifying frontline processes, automating repetitive actions, and providing user-friendly tools to enhance productivity in the field.

Image editor

Simplify image editing on mobile devices with annotation, cropping, and text enhancement features.

Tagged image support

Precisely define asset locations with tagged images, improving efficiency for technicians.

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Full-text search in Guides

Quickly find information within guides with keyword and phrase searches.

Guides localization

Provide content in multiple languages to your workforce, promoting better comprehension.

Take your business to the next level with Resco

This release streamlines app building, introduces new capabilities, and improves workflows, empowering you to transform your ideas into practical solutions for real-world frontline needs.

It’s also thanks to your valuable feedback. If you’re eager to get early access to the latest additions and want to be part of shaping these features before they’re officially released, join the preview community.

For a comprehensive overview of all the exciting new features, head to Resco’s Fall Update 2023 on the wiki. Dive in and explore the full spectrum of new possibilities.

Príspevok Resco’s Fall Update 2023: 100+ improvements for your mobile business app development [Summary] zobrazený najskôr Resco.

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The Fall Update is here with 100+ improvements for your mobile business app development https://www.resco.net/blog/fall-update-2023/ Thu, 05 Oct 2023 16:08:41 +0000 https://www.resco.net/fall-update-2023/ The Resco Fall Update is here, and it’s packed with a ton of new features. We’ve rolled out over 100 improvements to help you create even better mobile business apps with ease. Whether you’re an integration partner, consultant, system admin, or mobile worker, the Fall Update has something in store for you. Discover the highlights […]

Príspevok The Fall Update is here with 100+ improvements for your mobile business app development zobrazený najskôr Resco.

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The Resco Fall Update is here, and it’s packed with a ton of new features. We’ve rolled out over 100 improvements to help you create even better mobile business apps with ease.

Whether you’re an integration partner, consultant, system admin, or mobile worker, the Fall Update has something in store for you.

Discover the highlights of this release, categorized into three main areas:

  • 1. New capabilities

Explore the latest additions that make it easy to build exactly what you need and proactively enhance your apps, including full support for virtual tables, a distance calculator, or a new sync analyzer.

  • 2. UI enhancements

Discover a polished and refined user interface that will enhance the experience for app creators and app users alike, including new accelerated theming, dark mode, or revamped Questionnaire Designer toolbar.

  • 3. Workflow improvements

Embrace the new features that focus on simplifying frontline processes, including a new image editor, localized guides, or full-text search.

1. New capabilities empowering your business apps

Explore these exciting additions that enhance what your mobility solution can do, simplify your app-building, and make your apps even better.

Full support of virtual tables in Dataverse

Digital operations within companies usually require multiple platforms, systems, and apps. Sometimes it’s hard to integrate and connect all the data without extensive coding.

To make the connection of various data sources easier and faster, Resco now fully supports virtual tables in Dataverse. You can use all write operations related to the virtual tables, including creating, updating, and deleting the displayed data within the context of the Resco solution.

Microsoft supports SQL Server and SharePoint as virtual table sources out of the box. Custom virtual tables can be created using OData v4 custom data providers from a large scale of applications. Resco can then integrate with their data seamlessly.

Support for file columns in Dataverse

The newly supported storage method increases Dataverse compatibility and makes processing of data collected by Resco tools easier for you.

Executing form commands from rules

You can now use a file column to save documents when managing your integration. They present a versatile alternative to traditional notes and are ideal for larger files.

Thanks to the Fall update, you can reduce the number of clicks required to perform tasks in the Resco mobile app. The key to this efficiency lies in the ability to execute commands directly from rules.

You can now set the app to trigger command logic as a response to a field change or button click. The capability allows you to create dynamic, responsive workflows that adapt to user interactions and data changes.

This way, it’s possible to reduce the need for manual intervention and make complex tasks more intuitive for frontline users.

Woodford admins can also move repeatedly used business logic to commands that can be subsequently called from rules as snippets.

Also, it’s possible to hide commands from the menu, ensuring that users only execute commands through predefined rules, and providing a consistent and controlled user experience.

Distance calculations

Whether in sales, construction, or maintenance & repairs, being in the right place at the right time is important for frontline workers’ productivity and great customer service. The new functionality for distance calculation, now available on all mobile platforms, will help you ensure that.

With distance calculation, you can set virtual boundaries around work areas, ensuring workers’ presence at any location of interest. For example, this allows you to set up a solution for automated check-ins, enhance security, and streamline work order scheduling.

Calculated fields in Resco Cloud

Calculated fields efficiently derive their value from other fields, bringing higher versatility to your solution. Imagine the need to automatically calculate the total price of equipment or other complex computations within your mobile app.

With calculated fields, you can now effortlessly define these fields in the Admin Console, setting up formulas to calculate their values.

SyncStats analyzer

Fast synchronization is critical for successfully deploying digital data collection in the field. And the latest release brings a powerful enhancement to make it easier for you to analyze and fine-tune this performance.  

While still allowing the creation of generic styles that apply to all component types, we’re introducing the option to define dedicated styles for specific components like text fields, dropdowns, or buttons.

The brand-new SyncStats analyzer allows you to use 30+ indicators to identify the most frequent problems and provide statistical information about sync performance across devices and users in the field.

This addition is part of our ongoing effort to empower admins and consultants to fine-tune synchronization. When shared with Resco, the outputs of this tool can significantly speed up the resolution of complex support cases.

2. UI enhancements for app creators and app users alike

Discover a polished and refined user interface that will enhance your experience, making tasks easier, and your work more efficient than before.

Accelerated theming

Maintaining consistent and visually appealing designs across multiple projects can be a time-consuming and complex task. Design updates are often challenging, especially when applied across various elements within an app.

With the latest release, a more straightforward way of selecting colors is available in Woodford, saving you a ton of time when designing an app.

Now, you can select a single brand color, and Woodford uses Google’s proven Material Design algorithm to automatically generate a matching color palette for you.

Moreover, you can even let users switch the app into an automatically generated dark theme. The algorithm ensures that the generated colors offer sufficient contrast and meet accessibility requirements so that you can design an app theme without the extensive administration and time required.

Furthermore, we kept the possibility to customize color settings in detail and made it more straightforward by introducing color tokens. They allow you to define named colors (tokens) once and use them in various locations within the app.

It’s the answer to simplifying the design process and ensuring design system consistency.

Tokens are most helpful and efficient in these situations:

  • You plan to update your product’s design or build a new product
  • You want to maintain or update styles in the future easily

Revamped form style editor

To simplify the customization of your business app, you can now use a redesigned form style editor with neatly organized parameters into dedicated tabs and new custom styles tailored to specific component types.

This means that only the relevant style properties for the selected component type will be displayed, simplifying the process of styling individual components.

When you choose a style for an item, you’ll see only the styles compatible with that particular item, whether they’re dedicated or generic. We suggest you consider minimizing generic styles and explore the convenience of creating dedicated styles for individual components, making app customization more straightforward.

Redesigned toolbar in Questionnaire Designer

Listening to your feedback, the redesigned toolbar of Questionnaire Designer in Resco Inspections provides another way of simplifying the form building.

The modernized and enhanced toolbar now gives you simpler navigation and more confidence with tools as it relies preferably on icons. The global settings were shifted to dedicated setting windows where you can find all related options under one roof.

Flexible header and supporting text in questionnaires

Now, with the new flexible header and supporting text feature, you can create more detailed and informative section descriptions within your questionnaire.

This improves the clarity and understanding of the content, ensuring mobile workers are well-informed, which helps them progress smoothly.

Supporting text and placeholder on forms

A similar capability is now available on forms. You can now make them more intuitive for mobile workers by providing additional information using supporting and placeholder texts. They are available for all detail items and can save frontline users time and mitigate errors during data collection.

3. Workflow improvements simplifying the frontline tasks

Start to use the new features with a focus on simplifying frontline processes, automating repetitive actions, and providing user-friendly tools to enhance productivity in the field.

New image editor in the mobile app

Field and mobile workers can now simplify image editing thanks to the new Image Editor in the Resco mobile app. This tool simplifies on-the-spot image editing, allowing users to instantly annotate, highlight, and add context to images on their mobile devices.

Field workers can easily annotate with free-hand drawings and shapes, zoom in for a closer look, crop images in two simple steps, and improve text visibility. All that helps them enhance efficiency, communicate clearly, and issue resolution in the field.

Tagged image support on Dataverse

Imagine a field tech coming to repair an assembly line machine at a big factory. While he knows the site’s location, the asset’s exact position is often buried in notes or not specified at all.

With the Tagged image functionality, now also supported on Dataverse, managers and mobile workers can precisely define the asset’s location. This will make it much easier for technicians to find the assets and save time.

This can significantly improve your mobile experience if it involves floor plans (maps of factory floors with annotated locations), electrical wirings and pipes, vehicle or complex machinery photos with defects highlighted, and many more.

Full-text search in Resco Guides

Frontline workers can now quickly and easily find the information they need within guides thanks to full-text search capability. With the full-text search feature, they can instantly search for keywords or phrases related to the equipment, machine, or problem they’re encountering. This enables them to quickly access step-by-step instructions, troubleshooting guides, or relevant documentation, saving time and effort.

Guides localization

A company with frontline workers is often spread across different regions and deploys different languages. With the Guides localization feature, you can now provide content in multiple languages, ensuring that each worker can access critical information in their preferred language.

This promotes better comprehension, adherence to procedures, and overall effectiveness in their roles, regardless of their language background.

Take your business to the next level with Resco

This release streamlines app building, introduces new capabilities, and improves workflows, empowering you to transform your ideas into practical solutions for real-world frontline needs.

It’s also thanks to your valuable feedback. If you’re eager to get early access to the latest additions and want to be part of shaping these features before they’re officially released, join the preview community.

For a comprehensive overview of all the exciting new features, head to Resco’s Fall Update 2023 on the wiki. Dive in and explore the full spectrum of new possibilities.

Príspevok The Fall Update is here with 100+ improvements for your mobile business app development zobrazený najskôr Resco.

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Introducing Resco’s new release schedule: More power, control, and innovation for you https://www.resco.net/blog/new-release-cycle-announcement/ Mon, 05 Jun 2023 12:50:30 +0000 https://www.resco.net/new-release-cycle-announcement/ As a leading provider of mobility and productivity solutions, we strive to deliver the best user experience and continuous improvement to our partners and customers. With this in mind, we are switching from a quarterly release cycle to a more efficient and impactful approach. This change will bring even greater value to our community. Starting […]

Príspevok Introducing Resco’s new release schedule: More power, control, and innovation for you zobrazený najskôr Resco.

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As a leading provider of mobility and productivity solutions, we strive to deliver the best user experience and continuous improvement to our partners and customers.

With this in mind, we are switching from a quarterly release cycle to a more efficient and impactful approach. This change will bring even greater value to our community.

Starting this June, we will switch to a schedule of three major releases per year, alongside twelve monthly feature previews.

The new schedule will give our partners and customers more time to test, share feedback, and plan the integration of new capabilities into their production solutions.

It’s a switch from the current cycle of four quarterly releases and only four beta previews a year.

inline_13_https://www.resco.net/app/uploads/New_release_schedule_comparison.jpg

“We have carefully considered feedback from our users, market trends, and industry best practices to devise a more efficient and impactful approach for updates.

Through the new schedule, we can provide an enhanced user experience to our users as it will enable significant improvements in development, testing, and integration phases,”

explains Marek Eštok, CTO at Resco.

How to take advantage of the new release cycle

The major releases will come in January, May, and September each year.

You can look forward to seeing the previews at the beginning of each month.

inline_218_https://www.resco.net/app/uploads/New_release_schedule_timeline_comparison.jpg

The new release schedule will bring our customers and partners several ways to enhance their operations.

There are four main areas we’ve improved:

1. Extended testing period

With fewer releases and earlier preview, you will have more time to thoroughly test and evaluate the new features before integrating them into your production solutions. This extended preview period will empower you to make informed decisions and ensure a seamless transition.

“The monthly previews guarantee that most features will be available for testing and evaluation for several months. Through this timeframe we will provide ample time for our users to try, feedback, and plan the rollout of the new features,”

adds Marek Eštok

2. Enhanced feature maturity

By dedicating more time to development and testing, Resco features will reach a higher level of maturity and stability. This will lead to a smoother user experience, increased performance, and a reduced likelihood of unexpected issues for the partners and customers.

“By streamlining our release cycle, we can focus more on delivering mature and robust features. Yet, we also aim to maintain the overall quantity of enhancements available for our users throughout a year,”

confirms Marek Eštok.

3. Alignment with industry standards

Resco’s new release cycle will also align more closely with the release schedules of core platform providers such as Microsoft and Salesforce.

With this synchronization, you can facilitate easier integration between products. This will enable you to better leverage the combined power of Resco and solutions like Dataverse and Power Apps.

4. Agile and fast-moving roadmap

With this enhanced release cycle, we can incorporate your feedback faster than ever before. It’s another way for you to take an active part in shaping the future of the Resco products.

“The valuable insights from the community will help us prioritize and develop new features in a faster and more responsive manner. It will help us ensure that our partners and users have an industry-leading technology always at hand,”

adds Eduard Kesely, Head of Product at Resco.

How to test the preview features and provide feedback

Similar to our previous beta testing process, every partner and customer can join the preview program to gain access to new features before they are officially released.

The key difference is that now, instead of waiting for quarterly beta releases, you will have the opportunity to test and provide feedback on new features every month through the Resco Support portal.

This continuous testing approach ensures that your input directly impacts the development of Resco’s offerings. It helps us address issues, refine functionalities, and optimize user experience promptly.

Joining the preview program is straightforward. You can find detailed instructions for each platform on Resco’s Wiki.

How to get the latest information about releases and previews

Resco wiki documentation

To keep up with the latest releases and stay informed about new features, visit the Resco Release Summary page to find all relevant information. The page will be continuously updated, and will serve as a comprehensive resource, providing in-depth information about each release and preview.

Release Bulletin newsletter

We are also launching the Release Bulletin newsletter, that will deliver regular updates directly to your inboxes, ensuring that you never miss out on the latest advancements from Resco.

Regular communication channels

We will share important updates and regular information about new features on our social media channels and through our blogs. And as always, you can reach out to your account manager at Resco for more information.

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Enhanced experience coming

With extended testing, enhanced feature maturity, alignment with industry standards, and a more agile roadmap, we are dedicated to delivering a top-notch experience and providing you with the tools you need to succeed.

Stay tuned for the upcoming preview features. To make sure you don’t miss a thing, join the new dedicated newsletter and get the most up-to-date information directly to your inbox.

Príspevok Introducing Resco’s new release schedule: More power, control, and innovation for you zobrazený najskôr Resco.

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Spring Update 2023: Reports in Dynamics, support for virtual tables, data mapping, UI overhaul, and much more https://www.resco.net/blog/spring-update-2023/ Thu, 30 Mar 2023 13:16:06 +0000 https://www.resco.net/spring-update-2023/ Resco is bringing several exciting new features in the Spring Update. Whether you’re a mobile user, integration partner, consultant, or field manager, there is something for everyone. Check out what’s new in solutions you use. Support of virtual tables (also known as virtual entities) Digital operations in companies usually require the use of various platforms, […]

Príspevok Spring Update 2023: Reports in Dynamics, support for virtual tables, data mapping, UI overhaul, and much more zobrazený najskôr Resco.

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Resco is bringing several exciting new features in the Spring Update. Whether you’re a mobile user, integration partner, consultant, or field manager, there is something for everyone. Check out what’s new in solutions you use.

Support of virtual tables (also known as virtual entities)

Digital operations in companies usually require the use of various platforms, systems, and apps. And sometimes, it’s tough to integrate and connect all the data without extensive development.

To make the connection of various data sources easier, Resco now supports the usage of virtual tables (formerly virtual entities) for D365 and Dataverse. The functionality enables business users to view data from external sources within the context of the Resco solution.

inline_954_https://www.resco.net/app/uploads/Virtual_entities_in_Woodford.png

Now you can display and sync data from sources like SharePoint, Azure SQL, or make custom connections to Excel and other external data storages. This can help field managers and mobile workers to make more informed decisions in less time.

System integrators and developers can build integrations between external data sources without having to write custom code. It speeds up the development process and reduces the complexity of integrations and the risk of errors.

You can find more information about Virtual Tables on Resco wiki.

Create reports directly in Dynamics or Dataverse (Preview)

Mobile reports are the bread and butter of field data collection, but their generation isn’t solely a task for frontline workers. The ability to access and quickly create reports is important for field managers and back-office employees to review data and steer the information flow.

That’s why our new feature, utilizing the Resco Power Automate connector, allows reports to be generated directly from Dynamics 365 and Dataverse. And makes it simple and fast.

 

inline_699_https://www.resco.net/app/uploads/Resco-Connector-flow-for-report-generation3.png

 

With the latest update, you can create reports from a desktop without needing any 3rd party solution or mobile device with a Resco app.

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For integration partners, this feature adds a lot more flexibility. You can now better tailor solutions that align with the client’s workflows and are easy to implement, delivering more value in less time and with less effort.

You can find more information about Reports in Dynamics and Dataverse on Resco wiki.

Revamped Woodford Form Designer

User experience is critical for a successful mobile workforce in today’s digital age. This applies to everyone, from mobile workers using an app to system integrators, admins, or consultants working with backend systems.

With our latest update, we have overhauled the Form Designer to enhance the app design process for these users.

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You can now work with both left and right sides of a form at the same time, switch easily between vertical and horizontal view, and customize the app layout from this view.

The simplified toolbar and side pane listing all components make it easier to navigate between actions. Overall, the polished look and feel of the designer provides more intuitive navigation.

These enhancements are a step towards a true WYSIWYG editor and they reduce the time spent on app design, and enable you to immediately visualize how the app will work for the end user, resulting in a seamless experience for mobile workers.

You can find more information about the revamped Form Designer on Resco wiki.

New form layout in the mobile app

The Spring update brings more than just UI improvements for technical users. Mobile users will start to experience Resco’s app UI enhancements starting with this release.

The field labels can now be positioned on the top border, providing a cleaner and more modern appearance. Additionally, the expand/collapse toggle button has been moved to the tab’s right side, improving accessibility.

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Furthermore, we made changes to the form’s paddings, which resulted in a cleaner design of the form. This cleaner design of the form makes it easier to read and reduces the information density, which helps users to better perceive the information presented to them.

Mobile users can also experience improvements in the view selector. On associated/unrelated lists, the entity’s font size has been decreased, while the selected view’s font size has increased. This change increases the active area where users can tap when switching to a different view, making it easier and faster to navigate through your data.

These new features are designed to provide a more intuitive and efficient experience, but also make it easier for developers and consultants to create user-friendly mobile solutions.

You can find more information about the revamped mobile app UI on Resco wiki.

Data mapping is officially live

Our latest release brings a cutting-edge solution for setting up data mapping with ease and precision. Data mapping gives field workers, managers, and consultants an easy way to update existing records directly from a questionnaire.

With this new update, it is easier than ever to set up data mapping without any coding skills required and create better mobile experiences.
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This enhancement adds another brick into the Resco platform’s no code/ low code approach, ensuring that your field workers can reduce errors and save time while managers benefit from updated, accurate data in the office in real time.

You can find more information about data mapping on Resco wiki.

All-new Statistics dashboard in resco.Guides

Knowledge base managers need to have insight into how individual guides are used. After introducing usage statistics last year, we are bringing you a new Statistics Dashboard.

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It allows knowledge base managers to access detailed information about users, the usage of each guide, and spot specific trends. Based on this data, they can set up their guides more efficiently. This, in turn, improves business KPIs such as first-time fix rates.

You can find more information about the Statistics Dashboard on Resco wiki.

Improved issue reporting

In resco.Guides, the only way to leave feedback was in the form at the end of a guide. Thanks to improved issue reporting, technicians can now leave feedback and report problems directly in the guide. All they need to do is use the “report issue” button available during each step of the guide.

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Knowledge base managers can receive real-time feedback, immediately resolve problems, and update guides. That empowers users to do their job better.

Take your business to the next level with Resco

Apart from the highlights above, with Resco’s Spring Update 2023, you can take advantage of other new capabilities.

Discover all the new features available in Resco‘s Spring Update 2023 on Resco wiki.

Príspevok Spring Update 2023: Reports in Dynamics, support for virtual tables, data mapping, UI overhaul, and much more zobrazený najskôr Resco.

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Spring Update 2023 Preview: What improvements to expect in this year’s first release https://www.resco.net/blog/spring-update-2023-preview/ Thu, 02 Mar 2023 13:02:59 +0000 https://www.resco.net/spring-update-2023-preview/ Resco’s Spring Update 2023 is just around the corner. Let’s look at the new features and improvements you can expect in the upcoming release at the end of March. Mobile App Development Toolkit Design forms with revamped editor In the Mobile App Development Toolkit, the Form editor enables you to customize the layout, fields, rules, […]

Príspevok Spring Update 2023 Preview: What improvements to expect in this year’s first release zobrazený najskôr Resco.

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Resco’s Spring Update 2023 is just around the corner. Let’s look at the new features and improvements you can expect in the upcoming release at the end of March.

Mobile App Development Toolkit

Design forms with revamped editor

In the Mobile App Development Toolkit, the Form editor enables you to customize the layout, fields, rules, and actions of your mobile app according to the needs of your mobile workers. With the new UI & UX refresh of the Form editor, this process will be faster and more convenient for all administrators and form creators.

The refreshed design with various features such as drag-and-drop fields, resizing, or previews will save you time and effort when creating forms for your mobile app.
On top of that, there will be UI improvements for mobile workers too. In the mobile app, field employees will be able to take advantage of polished field design, making their work with digital tools more convenient.

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Synchronization of Virtual tables, FileType and more

Advanced synchronization is critical when dealing with complex offline use cases and mobile work. In these scenarios, more control means more flexibility, efficiency, and reliability.

The enhancements coming with the Spring Update will provide you with additional possibilities to set up synchronization between your mobile device and backends like MS Dynamics 365, Dataverse, Salesforce, and more. You will be able to:

  • Synchronize Virtual tables (formerly Virtual entities): Virtual tables are a recent and increasingly popular option for how to easily integrate 3rd party systems such as ERP with D365/Dataverse. Since the release, Virtual tables are first-class citizens in Resco Mobile apps, supporting both full and incremental sync with a customizable timestamp column
  • Use the FileType field in Dynamics 365 & Dataverse: Use the file data type field, which allows you to store files as pictures, attachments, or notes. That will enable you to work with files on your mobile device more easily.
  • Get more detailed sync logs: View detailed information about each sync session that will help you troubleshoot any issues and optimize your sync performance.

Inspections+

Data mapping

Data mapping is Inspections+ is officially live. This useful new feature will save you plenty of time, as it gives you an easy way to map questions in questionnaires to record fields in your database. For example, now you have the option to load the client’s details into the questionnaire, and all changes you make to them will be reflected in your CRM.

To make using this feature as easy as possible, we also improved the UX of setting up the questions mapped to fields. After selecting the desired entity, you can choose which fields you want to add through multiselect. Resco will automatically generate the questions mapped to these fields for you.

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UX & UI improvements

As you know, we are continuously improving the usability of Inspections+. In the upcoming release, you can look forward to improved report previews, the ability to clone report styles, better possibilities to control picture size in reports and much more.

Steps+

All-new Statistics dashboard

Last year, we introduced a new functionality that lets you see usage statistics for your guides in Steps+. Thanks to them, you can optimize your content to perform better.

We plan to take it even further with the new Statistics dashboard in this year’s first update. There you will be able to see detailed information about your guides and technicians. You will see which guides are the most used, how many times the technicians opened them, or how much time they spend with them.

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Improved issue reporting

After finishing a guide, you can leave feedback, comments and report issues you might have experienced. Thanks to our planned update, you will soon be able to do all this directly in the guide. Just use the „report issue“ button available for each step of the guide. The author of the guide will receive an email. Thanks to that, they will be able to resolve the problem quickly.

Importing and exporting multiple guides at the same time

Another improvement you’ll soon be able to benefit from is multiple guide import and export. Until now, you could only import or export one guide at a time. Now you will be able to do the same with folders containing multiple guides. Or you can choose the specific guides you want to import or export.

Resco Cloud

Set up your own Azure Cosmos database

Cosmos DB is a cloud-based service that offers fast and flexible data access and lets you take advantage of features like automatic indexing, geo-replication, and encryption.

Resco Cloud already supports Cosmos Database as part of its latest release, but now you will have another option.

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When configuring the database for your Resco solutions, you will be able to choose if you want to connect your own Cosmos DB or the database set up by Resco. That means you can have even more control over your data and how it is stored and accessed.

Another option for external storage support

The Resco solution allows you to upload and download blob files from various sources to save database space and money. You can use Azure, Amazon S3, or SharePoint. And now another option comes.

With OneDrive integration support, you can easily upload and download blob files from your OneDrive account using Resco.

Experience the new features from the Spring Update early

We’re developing these and many other great upgrades for the upcoming releases – and we’d like you to see & test them first.

Join the beta-testing community so you’ll always get the first look at each new Resco capability before it’s available to the general public.

The first beta of the Spring Update will land soon. If you sign up for beta testing (or have already signed up in the past), you will receive an email notification after it becomes available.

Please note that the features and images above are development previews and can be subject to change in the final product release.

Príspevok Spring Update 2023 Preview: What improvements to expect in this year’s first release zobrazený najskôr Resco.

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Resco Winter Update 2022: Big improvements in the last release of the year https://www.resco.net/blog/resco-winter-update-2022/ Thu, 15 Dec 2022 14:17:51 +0000 https://www.resco.net/resco-winter-update-2022/ Resco’s winter release is full of new features and improvements. It doesn’t matter if you are a user, customer or partner, there is something for everyone. Let’s get into it! Inspections+ UI improvements for Report Designer To make working with Report Designer easier for you, we are introducing several enhancements to Inspections+ to streamline your […]

Príspevok Resco Winter Update 2022: Big improvements in the last release of the year zobrazený najskôr Resco.

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Resco’s winter release is full of new features and improvements. It doesn’t matter if you are a user, customer or partner, there is something for everyone. Let’s get into it!

Inspections+

UI improvements for Report Designer

To make working with Report Designer easier for you, we are introducing several enhancements to Inspections+ to streamline your experience. One of them is the grid editor´s improved design and usability.

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Now, defining a report is much easier and more intuitive thanks to a polished user interface.

Data mapping (Preview)

In the winter release, we are bringing you a useful feature that will save you a lot of hassle, as it brings you an easier way to map questions to record fields.

Thanks to data mapping, you can now update client details such as their phone number or email in a questionnaire, and all changes will be reflected directly in the fields in your CRM.

Schedule Board

Improvements to live resource filtering

A few months ago, we introduced advanced live filtering in the schedule board that allows you to choose the most suitable worker to deal with an incident based on their proximity to it. In this year´s last release, we are taking it even further.

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The special live mode allows schedule managers to see their worker´s exact live location in real-time, which is very useful in emergencies. This new live mode is visually distinguished – instead of a small red dot, you will see a colored bar.

Schedule managers can now also sort the filtered workers based on criteria such as workload, proximity to work order or who can arrive the soonest.

Mobile App Development Toolkit

Private views that travel with you

With Resco, you can create and manage custom views directly in the mobile app. That enables you to quickly switch between certain types of contacts or assets a get the information you need in seconds.

But sometimes, a situation occurs when you use multiple devices or need to move to a new device. The chance is you want to take these private views with you.

Now you can, thanks to the new functionality available in Winter Update, which enables to share personal views between your devices.

Rules editor

There wouldn’t be business logic without rules. Whenever a worker opens a new form, taps a button, or modifies any value, rules are powering it.

Now, the user interface gets handy enhancements to make it easier for any admin or IT technician to design these rules.

From now on, selecting operators, variables, or arguments from a drop-down list in the Rules Designer will be faster and more convenient. The items are grouped into logical, alphabetically ordered categories, and fields display both name and a logical name.

Tree view improvements

As unveiled in the preview of the winter update, tree views are getting multiple improvements enabling new options for admins and more convenient work for workers & sales reps:

  • The new engine allows navigating through hundreds and even thousands of records seamlessly
  • Admins and designers can hide the “+” button and set the permissions for specific users
  • Users can now collapse all expanded tree nodes with a single tap or click

Style replacement in a few clicks

Styles are an integral part of how you make your Resco app truly yours. But styles are also something you want to update, edit, and improve regularly.

To make this process simpler and straightforward, you will be able to use a new option for style replacement.

You can check the forms where is the current style used and easily replace it on all occurrences. At once. With any style of your choice.

Resco Cloud

SharePoint external storage for blob files

In the Winter Update, we introduce another option for you to store images and visual information (blob files) on external servers: Microsoft SharePoint.

This platform is convenient for small and medium organizations with smaller IT teams, and allows you to easily access the benefits of external storage without the need for a complex setup.

The new option completes the previously supported external storages, suited for more complex scenarios: Amazon S3 and Microsoft Azure.

Steps+

Guides views statistics

Often, the biggest challenge for team leaders and documentation managers won’t be creating a great manual for workers. User adoption might prove a much bigger task.

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To let you see performance data on how specific guides are performing, Winter Update brings new functionality for statistics. The information on how many times users opened the guides is available in the guides library.

With the statistics at hand, you can better optimize the content and adjust the user adoption strategy when needed.

Rich text editor

Formatted text can draw the reader’s attention to specific parts of a document and emphasize vital information. And for Guides, that’s double important.

Correct text formatting can enable technicians to follow instructions more simpler and find the information they need faster. For that reason, we added rich text formatting to resco.Guides so you can step up your game in providing practical manuals to workers.

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Some of the format options available are:

·       Bold, italic, and underline

·       Highlight color

·       Numbered lists and bulleted lists

·       Hyperlinks

Media library enhancements

Images speak louder than words. But sometimes, one image isn’t enough to tell the whole story. So some enhancements are coming with the Winter Update to let you provide more information through pictures and videos in guides.

You can now add multiple images, videos, or PDF documents to each guide step. With that, workers and technicians can receive additional information through visuals.

Also, a new UI component is available to help managers keep the images and files in the library under control. All files in the media library are now divided into two sections: used and unused items.

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That makes it quick to find all unused visuals and remove them in a few clicks, saving precious space in storage.

Auto height for images

To complement enhanced workflows of working with pictures, Winter Update adds one more feature to the package – Auto Height for images.

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This feature allows guide editors to automatically scale tall and narrow images without requiring manual resizing. This can save time and make it easier to create visually appealing guides.

Take your business to the next level with our technology

Apart from the highlights above, with Resco’s Winter Update 2022, you can take advantage of other new capabilities in Inspections+, Mobile App Development Toolkit, Steps+, and more.

Discover all the new features available in Resco‘s Winter Update 2022 here.

Príspevok Resco Winter Update 2022: Big improvements in the last release of the year zobrazený najskôr Resco.

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Winter Update 2022 Preview: Know what to expect https://www.resco.net/blog/winter-update-2022-preview/ Thu, 17 Nov 2022 09:19:37 +0000 https://www.resco.net/winter-update-2022-preview/ Resco’s Winter Update 2022 is less than a month away, and that makes a great time to sneak peek at what’s coming. Check out the exciting additions that are in the works and you will be able to use with the upcoming release. Inspections+ Enhanced UI in Report Designer In this year’s last release, the […]

Príspevok Winter Update 2022 Preview: Know what to expect zobrazený najskôr Resco.

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Resco’s Winter Update 2022 is less than a month away, and that makes a great time to sneak peek at what’s coming. Check out the exciting additions that are in the works and you will be able to use with the upcoming release.

Inspections+

Enhanced UI in Report Designer

In this year’s last release, the Report Designer’s grid editor in Inspections+ will get a facelift. The way how you can define a report will be much easier and intuitive thanks to a polished & enhanced user interface.

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Entity mapping with Microsoft Dynamics 365 (Preview)

For the winter release, we are working on entity mapping – a feature that will save technicians and the back office a lot of hassle.

There are situations when mobile workers need to change some records, such as phone numbers or emails of clients, directly while performing customer visits or inspections via questionnaires. After changing it there, they must also change it in CRM.

Thanks to entity mapping, questions in questionnaires will be directly mapped to Dynamics 365. That way, if a piece of information changes in the questionnaire, it will also change automatically in Dynamics without the mobile worker or back office having to do it separately.

Schedule Board

Live resource filter improvements

In the autumn release, we introduced advanced live filtering that allows you to choose the most suitable worker to deal with an incident based on proximity. Now, we will be taking it even further with the special live mode.

inline_445_https://www.resco.net/app/uploads/2022/11/Live_resource_filtering_Q4_winter_update_preview.png

Useful in emergencies and special situations when schedule managers need to know the worker’s exact location in real-time, this live mode is visually distinguished by a colored bar instead of a small red dot.

In addition, schedule managers will also be able to sort the filtered workers according to various criteria, such as proximity to the work order, workload, and who can arrive the soonest.

Resco Mobile App Development Toolkit

Asset tree performance improvement

Tree views are great for checking on assets or contacts during fieldwork. And several upcoming improvements of the Mobile App Development Toolkit will make this experience even smoother.

Technicians and outside sales representatives will be able to get their information faster thanks to enhanced tree view engine performance. With the update, they will be free to work and navigate through hundreds and even thousands of records seamlessly and with stable performance.

New UI components in asset trees

The user interface of tree views will offer new possibilities too. Besides the convenient option of the “Collapse all” button, you will be able to configure the “+“ button, which allows users to add new records directly from the tree view.

With new settings, you can hide the button and set the permissions for specific users. That can simplify the UI for workers who don’t need to add records from the tree view, and you can be sure only authorized users will be able to use the functionality.

Styles replacement

Styles are an integral part of how you make your Resco app truly yours. But styles are also something you want to update, edit, and improve regularly.

To make this process simpler and straightforward, you will be able to use a new option for style replacement. You can check the forms where is the current style used and easily replace it on all occurrences. At once. With any style of your choice.

Resco Cloud

Completion of MS Azure migration

During the last few months, the migration of all organizations using Resco Cloud or Salesforce backends took place. The migration from Amazon AWS to Microsoft Azure servers is now completed and enables you to enjoy the benefits.

Thanks to having all architecture under one roof, you can take advantage of performance improvement for all organizations, including the speed of synchronization or app initialization time.

Support of Azure Cosmos DB

When you manage several users, documents, questionnaires, or work orders, you certainly have a lot of activities & actions to log on. What happened, when, and by who? You will need this data sooner or later.

To allow all admins and IT users to create such comprehensive audits, the Winter Update brings support of fully managed NoSQL and relational database Azure Cosmos DB for Resco Cloud users.

inline_513_https://www.resco.net/app/uploads/2022/11/Azure_Cosmos_DB_Q4_winter_update_preview.png

With this enhancement, you will be able to quickly search in log audits, check past actions, make a rollback, or restore data. That will significantly empower your IT team to ensure the smooth operation of all digital activities.

Additional external storage for blob files

Since the Autumn Update 2022, you can store blob files (images, videos, etc.) on external servers – Microsoft Azure or Amazon S3. With the Winter Update, another user-friendly option is coming.

Microsoft SharePoint is a great option for small and medium organizations with smaller IT teams to enjoy the benefits of external storage without a complex setup.

Steps+

Usage statistics for individual guides

How to know if a guide truly helps technicians in the field? Getting feedback from the frontline takes time and is often vague. But usage statistics can say a lot.

Therefore, thanks to upcoming update of Steps+, editors will be able to check how often technicians use a certain guide. With the statistics at hand, you can better optimize the content and adjust it for the workers needs.

Export and import of guides

Great digital guides can allow workers to save minutes and even hours in the field. But the truth is, great guides also take a lot of time to make. And once such material is created, it would be a pity to build it twice.

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To eliminate duplicate work, you will be able to use the new import and export feature in Steps+. Two options will be available: importing guides directly from Microsoft Dynamics 365 or as XML files.

How to test new features with Resco Winter Update beta

We’re developing these and many other great upgrades for the upcoming releases – and we’d like you to see & test them first.

Join the beta-testing community so you’ll always get the first look at each new Resco capability before it’s available to the general public.

The first beta of the Winter Update will land at the end of November. If you sign up for beta testing (or have already signed up in the past), you will receive an email notification after it becomes available.

Please note that the features and images above are development previews and can be subject to change in the final product release.

Príspevok Winter Update 2022 Preview: Know what to expect zobrazený najskôr Resco.

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Autumn Update 2022: Improved Inspections+, faster synchronization, live filtering, and much more https://www.resco.net/blog/autumn-update-2022/ Thu, 06 Oct 2022 12:41:24 +0000 https://www.resco.net/autumn-update-2022/ Autumn Update of Resco solutions arrives packed with powerful features. What are they? Let’s dive right in! Take advantage of improved usability in Inspections+ We know that ease of use plays a big part in the overall user experience, which is why we are bringing a few enhancements that will help boost the usability of […]

Príspevok Autumn Update 2022: Improved Inspections+, faster synchronization, live filtering, and much more zobrazený najskôr Resco.

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Autumn Update of Resco solutions arrives packed with powerful features. What are they? Let’s dive right in!

Take advantage of improved usability in Inspections+

We know that ease of use plays a big part in the overall user experience, which is why we are bringing a few enhancements that will help boost the usability of the Inspections+ app.

Improved localization will allow you to pick your default language when creating a report, while before, the language of reports was automatically set to the language of the phone.

In the autumn release, we are also introducing the enhanced tagged image feature. The new tagged image has improved functionality and it allows the user to zoom in and out of the image.

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The grid editor’s UX also got a bit better. The questions are numbered, which means that you can easily locate them.

The grid editor’s fields can now house multiple questions, but only one of them will be shown depending on the answer to the previous one.

A visual indicator shows you that multiple questions are stacked in the same cell, and you can switch among them at the same time.

You can also add and remove columns and rows in the same way you are used to from Excel.

Save space and speed up sync with external storage (preview feature)

Pictures and videos are an integral part of questionnaires. They add visual information for faster and more comprehensive reporting.

But they also take a lot of bits & bytes.

The new preview feature of storing these files in external storage (available for Resco Cloud) lets you speed up synchronization and save space in databases.

Using the Admin Console, you can enable blob file storage on external servers – Microsoft Azure or Amazon S3.

Choose which fields should be backed up outside your current database, set up the storage, and you are good to go.

And if you don’t have an account on one of the available services, you can contact us via the Support Portal and ask for a consultation.

React quickly to incidents with advanced live filtering

The Schedule board’s live filtering just got better. The improved filtering that we introduced in the summer release helps managers and dispatchers organize their time more effectively.

Now we are taking it even further with advanced live filtering that allows you to filter workers based on their proximity to the incident in real-time.

inline_839_https://www.resco.net/app/uploads/live_location_filtering_gif.gif

If an accident happens, you can use this feature to find the most suitable worker to deal with it. The only requirement is that the worker has their GPS switched on.

Live filtering considers the worker´s current tasks, as well as the time gaps between them, and it can be turned on and off.

We also improved the focus when drag-and-dropping a task. You no longer have to be worried about losing track of the task you just added and having to look for it among other tasks – now it simply stays highlighted.

SMS notifications for all the urgent situations

The daily schedule of a sales rep or field technician can change fast.

A client cancels scheduled meeting or an emergency malfunction appears on customer’s site.

And in that case, the employee should receive this information as soon as possible.

For those situations (and many others), you can now use the new SMS integration available in Resco Cloud.

You can set up a workflow where field techs receive an SMS notification every time they receive new work order in Schedule Board.

Or ping your sales representative about new customer visit scheduled for the afternoon.

This way, their daily agenda planning can be even more convenient and spot on.

Use video guides to get the job done

Video guides are a great way to provide visual information on how to do a task or complete a process.

They are also an excellent way of transferring tribal knowledge from one generation to the next.

And now you can use them in your Resco solution.

This new enhancement of Steps+ enables workers and field technicians to comprehend complex instructions faster and more conveniently.

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Video guides can be used for any type of work instruction, from how to assemble a chair, to how to service machine equipment.

In up to 10-second-long videos, workers can see & learn how to perform certain operations with descriptive voice and visual instructions.

Guide editors in the office can upload or embed videos from YouTube. And workers with the mobile app can record videos on their devices while drafting a guide.

Send emails through Microsoft Exchange services

Microsoft Exchange is an essential tool for digital communications and collaboration for many organizations.

And to allow you to take advantage of this service, Autumn Update brings new integration enabling email sending through the Exchange on Resco Cloud servers.

To enable this option, use the Admin Console to configure your new email integration and enhance the digital collaboration in your team.

Login to all solutions in one place

We have a new go-to place for you when you want to log into any Resco web app.

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The web addresses app.resco.net and app.us.resco.net (if you’re based in the US) are unified and now the most straightforward way to log in, regardless of the Resco solution you use.

Take your business to the next level with Resco

Apart from the highlights above, with Resco’s Autumn Update 2022, you can take advantage of more new capabilities, including improved audit logs, SMS authentication, or syncing layouts with Salesforce.

Discover all the new features available in Resco Autumn Update 2022 here.

Príspevok Autumn Update 2022: Improved Inspections+, faster synchronization, live filtering, and much more zobrazený najskôr Resco.

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Autumn Update Preview: The highlights you can expect https://www.resco.net/blog/autumn-update-2022-preview/ Thu, 15 Sep 2022 05:53:23 +0000 https://www.resco.net/autumn-update-2022-preview/ Resco’s Autumn Update 2022 will arrive in early October. Let’s take a closer look at some of the highlights you can expect in the upcoming release. Better UX for Inspections+ In the autumn release, we will be bringing you a few enhancements that will boost the overall usability of Inspections+. While before, the language of […]

Príspevok Autumn Update Preview: The highlights you can expect zobrazený najskôr Resco.

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Resco’s Autumn Update 2022 will arrive in early October. Let’s take a closer look at some of the highlights you can expect in the upcoming release.

Better UX for Inspections+

In the autumn release, we will be bringing you a few enhancements that will boost the overall usability of Inspections+.

While before, the language of reports was automatically set to the language of the phone, with improved localization, you will be able to pick your default language.

Another improvement is that fields in the grid editor can now display an icon that indicates that the questions are stacked. A field can house multiple questions, but depending on the answer to the previous one, only one of them will be shown.

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A new way to speed up your synchronization (preview feature)

Visual information like photos and pictures are a vital part of mobile questionnaires. They add important data to inspections, client interviews, or field reports.

But they also take up a lot of memory space and slow down synchronization speed.

So we add a new way of managing multimedia content to make your sync blasting fast.

In the Autumn release, a new option will be available for storing images and visual content (Binary Large Objects – blob files) on external storage.

The external storage will enable you to significantly reduce the size of the files and speed up your synchronization.

For now, the functionality will be available in beta preview, and you will be able to choose Microsoft Azure or Amazon S3 as data storage.

Advanced live filtering in Schedule board

In the summer release, we introduced improved filtering in the schedule board that helps managers and dispatchers organize their time more effectively.

Now we are taking it up a notch with advanced live filtering. If an incident happens, you can choose the most suitable worker to deal with it by filtering workers based on their proximity to the incident in real-time. The only requirement is that the worker has their GPS tracking switched on.

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Live filtering takes into account the worker´s current tasks, as well as the time gaps between them. This functionality can be turned on and off.

Another enhancement is improved focus when drag-and-dropping a task. While before, you could easily lose track of the task you just added, now it stays highlighted so that you don´t have to look for it among other tasks.

Faster and more convenient login for all solutions

Resco ecosystem provides several solutions to enhance your company’s processes.

And now, to make it easier for you and your employees to use these solutions as quickly as possible, we created a new way to log in.

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The web addresses app.resco.net and app.us.resco.net (if you’re based in the US) are unified and now the most straightforward way to log in to Resco web tools, regardless of the solution you use.

As a result, you don’t have to switch between various login pages, and you can start to use what you need as fast as possible.

The power of visual learning

There are 3 pressing challenges for workforce management:

·       The senior workers are retiring and leaving with the know-how and expertise

·       Companies lacking enough workers have to do more work with fewer resources

·       Training and onboarding of new employees takes a lot of time and resources

To help organizations tackle these challenges better, we add an ability to include instructional videos to Steps+.

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In up to 10-second-long videos, workers can see & learn how to perform certain operations with descriptive voice and visual instructions.

This easy-to-understand format combined with image and written instructions will enable field employees to speed up their training and resolve even more complex tasks the first time. Every time.

SMS notifications, Exchange integration, and other new features

The latest Resco release will also bring new options for notification management. Workers will be able to receive SMS notifications for various actions & changes. This way, they can have up-to-date information about new work orders or tasks every time.

You will also be able to set up a new email integration through Microsoft Exchange and use its services to streamline your processes.

Several additional features and enhancements are coming in October.

Experience Resco Autumn Update early

We’re developing these and many other great upgrades for the upcoming releases – and we’d like you to see them first.

Join our exclusive beta-testing community and you’ll always get the first look at each new Resco capability before it’s available to the general public.

The first beta of the Autumn Update will land in September. If you sign up for beta testing (or have already signed up in the past), you will receive an email notification immediately after it becomes available.

Please note that the features and images above are development previews and can be subject to change in the final product release.

Príspevok Autumn Update Preview: The highlights you can expect zobrazený najskôr Resco.

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Summer Update 2022: Enhanced JSON, Guides on Dynamics, and Logic Apps integration are here https://www.resco.net/blog/summer-update-2022/ Thu, 30 Jun 2022 15:31:08 +0000 https://www.resco.net/summer-update-2022/ Resco is bringing several exciting new features in the Summer Update 2022. And whether you are a customer or partner, there is something for everyone. Check out the release highlights enabling you to: Save space with storage-efficient Inspections+ Provide better UX with an improved grid editor Filter resources in Schedule Board with new criteria Access […]

Príspevok Summer Update 2022: Enhanced JSON, Guides on Dynamics, and Logic Apps integration are here zobrazený najskôr Resco.

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Resco is bringing several exciting new features in the Summer Update 2022. And whether you are a customer or partner, there is something for everyone.
Check out the release highlights enabling you to:

Save space with storage-efficient Inspections+

In Resco’s summer release, we made a few improvements to our Inspections+ so that it is more storage-efficient and faster.

We know that time is one of the most important resources and we don’t want our customers to spend it on solving storage problems. After carefully evaluating how questionnaire answers are stored, we are introducing new lightweight versions of the JSON storage format.

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Get the most of the new highly configurable format, reduce the volume of stored data to a minimum and save storage space. To learn all the details, read the full explanation of the new JSON storage format.

Provide better UX with an improved grid editor

Good usability plays an important part in customer satisfaction. That is why we are bringing you improvements to the UX of our grid editor. They include improved text legibility or clearer labels.

When you are editing a custom grid layout, you can now toggle between labels or logical names for the questions. You can also delete unnecessary rows or columns directly in the editor.

Better resource filtering in Schedule Board

We are making schedule managers’ and dispatchers’ jobs easier by improved filtering in the Schedule board.

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They will now be able to filter workers based on criteria such as proximity, soonest availability, skills, or territory. Thanks to this, they can assign schedulable sources to the most suitable workers.

Access Resco Steps+ through Microsoft Dynamics 365

In every industry, mobile workers run into challenging tasks from time to time. They have to resolve a rare issue, find themselves in a specific problem for the first time, or need to follow a new regulation.

And that’s where step-by-step instructions ease the pressure and increase their chances of success.

To enable more companies and their employees to leverage the power of instructions, Resco Steps+ will become available through Microsoft Dynamics 365 within the first half of July.

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With Resco Steps+, you and your teams can create, manage, and collect expert knowledge and utilize it in the day-to-day work. Feedback collection out of the office becomes now too.

Enable the new module in your Dynamics admin console and you can start innovating onboarding, training, and daily work of mobile workers.

And as always with Resco, you can leverage the power of Steps+ in the full offline scenarios too.

Check guides directly from Inspections+ questionnaires

The instructions allow workers to lower work pressure, increase first-time fix rate, and gain confidence in solving tasks. But the benefits shouldn’t come with compromises in the user experience.

That’s why it is now possible to integrate Resco Steps+ directly into the Inspections+ questionnaire and access instructions without interrupting an actual workflow. The workers don’t have to stop filling out a mobile form to check how to perform an action.

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In just a few taps, they can check guides directly from the questionnaire and return to the inspection immediately. You can also choose whether to display a guide as a link or icon to blend the guide into the form visually.

Build advanced integrations via Azure Logic Apps

Manual data entry and data exchange between various systems might be one of the most tedious and inefficient tasks in the corporate world. Automated workflows are, therefore, an integral piece of innovative organizations.

To build more powerful integrations and automation, you can now utilize the Resco Cloud connector within Azure Logic Apps. With the Power Automate connector already in use, you can now choose which tool serves your needs better.

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While both have their benefits, the new Logic App connector bolsters more advanced technical capabilities like roles management, connection monitoring, or development tools suitable for our partner network and technology integrators.

For example, Azure Logic Apps contains a catalog of hundreds of available connectors enabling to integrate Resco with platforms & services like SAP ERP, Stripe, or MSD365 Business Central.

Log in to Resco with Okta digital identity

Handling the digital identities grow in complexity for companies as the number of employees and digital solutions in use rise. And at the same time, remembering credentials for all the apps is a nightmare for mobile workers.

To eliminate the repeating login process and manage digital identities in one place, you can now use Okta integration with Resco. With the new integration available, your teams or clients can access Resco services with their Okta digital identity.

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The smoother login process and no need to remember multiple credentials for every tool enable you to improve the user experience for your workers, suppliers, or any other external users.

Take your business to the next level with Resco technology

Apart from the highlights above, with Resco’s Summer Update 2022, you can take advantage of other new capabilities in Inspections, Resco Cloud, Guides, and more.

Discover all the new features available in the Summer Update 2022.

 

Príspevok Summer Update 2022: Enhanced JSON, Guides on Dynamics, and Logic Apps integration are here zobrazený najskôr Resco.

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